Schenk Holding SA attaches great importance to the protection of privacy, and in particular data protection. Schenk Holding SA therefore strives to treat all data entered with the utmost care and complies with the provisions of Swiss data protection legislation.

This information also indicates the personal data protection rights you have with regard to the processing carried out by Schenk Holding SA.

User data is collected when the user visits our website and its possible interactions with the services and features we offer.

This statement was drafted in accordance with the provisions of the Federal Act on the Protection of Personal Data («LPD») of 25 September 2020, the Data Protection Ordinance («OPDo») of 31 August 2022 and is based, as good practice, principles enshrined in the General Data Protection Regulation (EU) 2016/679 («GDPR»).

Data controller

The data controller is Schenk Holding SA, 18 avenue de la Gare, CP 1048 • CH-1180 Rolle

Hoster

The host of this website is Infomaniak SA

1. Collection of your personal data

We obtain your personal data when you view and browse https://schenkfamily-wine.com/

How?	In what context?
The data you provide to us	Contact: for example, to ask us a question or when you ask us for information about a product/service (first name, last name, email, telephone)
	We collect basic information about your connection to our website, including when you  Browse the site and   Consult the pages   This includes the IP address, device type, browser type, date and time of connection but also information about the visitor’s behavior (pages visited, duration).  We use Google Analytics to collect this information, but it is only processed in a manner that does not personally identify individuals.
Data from third parties, including information about your use of https://schenkfamily-wine.com/	These include xxxxx

2. Use of your personal data

 

The personal information collected by Schenk Holding SA is collected for the proper conduct of business operations as well as for marketing purposes and is treated in a strictly confidential manner.

We process your personal data for the following purposes:

On what basis?	Purposes
When we have your consent	We place cookies or other trackers in accordance with our Cookie Policy.  Sometimes, and with your consent, we will use your personal data for the purposes described at the time of collection.
Where the processing is necessary for compliance with a legal obligation	This includes disclosing information to law enforcement agencies, in the exercise of legal rights, or for regulatory purposes.
Where this is necessary for the purposes of the legitimate interests of Schenk family and where its interests override your data protection rights	We monitor user accounts in order to prevent, investigate and/or report fraud, security incidents or criminal action, in accordance with applicable laws.  We use the information you provide to investigate any complaints or claims you make to us regarding https://schenkfamily-wine.com/ or our products/services.  We analyze the use of https://schenkfamily-wine.com/ and use your information to help us improve, analyze, and protect our content, products, and services.  We protect the rights of Schenk Holding AG. This includes, but is not limited to, any use for the purposes of exercising legal rights, compliance, auditing, investigations, as well as for regulatory purposes (including disclosure of such data in connection with legal proceedings or litigation).

3. Data transfer / Retention period

 

In principle, your personal data are not passed on to third parties, unless there is a legal obligation to do so or the execution of your order requires recourse to one of our partner service providers (payment providers, carriers, credit check providers).

Schenk Holding SA and any processors who process or access your personal data will do so primarily from Switzerland or the EEA. In the event that the data is processed outside Switzerland or the EEA, and in accordance with the DPA, the OPDo and the EU Regulation 2018/1725, Schenk Holding SA will ensure that an adequate level of protection of the fundamental right of individuals to data protection is ensured, in particular by adopting the Standard Contractual Clauses of the European Commission.

We may share your personal data with other members of the SCHENK Group located in Switzerland.

The data will be kept for the time necessary to fulfil the purposes for which it is collected and for a maximum period of 3 years after the last order, unless the law imposes a longer retention period. They will then be destroyed or anonymized.

4. Data security

 

We take appropriate security measures (both organizational and technological) to protect your information from unauthorized access, alteration, disclosure or destruction.

5. Use of cookies (cf. Cookie Policy)

 

In order to make accessing https://schenkfamily-wine.com/ more convenient and to provide you with the best possible experience, we use cookies.

What is a cookie?

A cookie is a small file stored by a server in a user’s terminal (computer, phone, etc.) and associated with a web domain (that is, in most cases with all pages of the same website). This file is automatically returned during subsequent contacts with the same domain.

The purpose of these files is to identify you more quickly on your next visit and to customize certain aspects of the site, such as language, to improve your user experience.

At https://schenkfamily-wine.com/, Schenk Holding SA uses various categories of cookies to improve the interactivity of the site and its services. These cookies can be deployed by both Schenk Holding SA and third-party technical service providers, in order to optimize your user experience and offer advanced features.

What cookies and similar technologies do we use?

• Strictly necessary cookies: Strictly necessary cookies are essential for the use of the website and its functions. They are therefore deposited without your consent. These cookies ensure, for example, that you can navigate from page to page without the information entered in a form or the products placed in a basket disappearing.
• Preference cookies: Preference cookies allow a website to remember information that changes how the site behaves or appears, such as your preferred language or the region in which you are located.
• Statistical cookies: Statistical cookies help website owners, by collecting and communicating information anonymously, to understand how visitors interact with websites.
• Marketing cookies: Marketing cookies are used to track visitors through websites. The goal is to display ads that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers.

For more details, we recommend that you consult the cookie management policy that we have developed, and which is an essential part of our privacy policy for the website, demonstrating our commitment to protecting your personal information.

6. Data Protection Officer

 

The Schenk family group, to which Schenk Holding SA belongs, has appointed a Data Protection Officer and has made a declaration to the Federal Commissioner in accordance with Art. 10 para. 3 (d) FADP

Son email : dpo@schenk-wine.ch

7. Right to lodge a complaint

 

You also have the right to report any complaints relating to the way in which Schenk Holding SA collects and processes your data to the Federal Data Protection and Information Commissioner (FDPIC) – Feldeggweg 1 – CH-3003 Bern.

8. Modifications

 

This data protection declaration may be amended at any time by Schenk Holding SA. Check it regularly.